SHIPPING WILL RESUME SPRING 2022
CANADA WIDE SHIPPING AVAILABLE
When will I receive my plants?
Orders will be shipped on Mondays and Tuesdays to ensure speedy arrival. We send at the beginning of the business week to avoid potentially having your plants sit in a dark box in a truck/warehouse over the weekend.
We can ship most of the plants that we sell; the exception is plants that exceed 20 inches in height. If this is the case, under the description of the plant will read, "sorry, we cannot ship this item."
Our apologies for any inconvenience, but we want your plants to arrive in tip-top shape.
What is the cost of shipping?
Shipping rates are displayed at checkout. Thes rates are based on a minimal dimensional weight (predetermined box sizes). For example, you may observe that shipping prices remains the same whether you purchased 1 or 10 plants of similar size . That said, we find that group orders with your local plant hobbyists can be mutually beneficial.
Due to the sensitive nature of our products (live plants), we exclusively ship via express and priority service, hence the premium in price. We primarily use Purolator Express but may alternate between FedEx and UPS depending on your location and availability of service. Express service is typically 1-2 business days. This may take longer for rural or Northern communities. Please note that PO BOXES can only be accommodated by Canada Post.
Please ensure that you leave an email and contact number. Shipping confirmation and the tracking number will be emailed to you. If you did not receive, please double-check your junk box.
Curbside pick up and delivery still available (Ottawa, ON)
Can I receive free shipping/delivery if I purchase a certain amount?
At this time, there is no minimum purchase to receive free shipping/delivery.
To put it simply, "free shipping" is commonly calculated into the price of products. We strive to provide fair and competitive pricing reflective of the quality of our plants, so we don't believe this practice would be fair to our local plant community. However, we do occasionally email promotions for local delivery and shipping. Please subscribe to our email list to receive updates and promotional offers.
We encourage those in the GTA and surrounding areas to check out Plantrunz who we work with to have your plants delivered straight to your door, safe and sound. Rates are very comparable with shipping. If you know what you would like from our shop, you can reach out to them for a quote firstname.lastname@example.org.