Picking up your order from the store

I ordered for store pick up.  When will my order be ready?

You can select your preferred day for pick-up or delivery. This feature also allows us to prepare orders appropriately. If you're aware that you're not planning to come until a later day, we can make sure that your plants are adequately cared for in the meantime. Moreover, plants can be packed up shortly before your arrival to minimize the amount of time they stay in a (dark) bag. 

Upon check out, you can select the day you would like to pick up your order.

You'll receive an email once your order to ready for pick up. Please double-check your junk box.


If you wish to stay in your vehicle and have us bring your order out to you, you can let us know in the "additional notes" section at checkout. Alternatively, you can call us at (613) 518-0459 upon arrival, and we can bring your order out to you. 

Shop Hours:

  • Wednesday-Friday @ 11am-7pm
  • Saturday/Sunday @ 10am-4pm
  • Monday/Tuesday CLOSED

If you absolutely cannot make it during these times, please reach out to us at info@houseofplants.ca, and we'll try our best to make accommodations.

Thank you!