REFUNDS & EXCHANGES
All llive plants, potting media, fertilizers, and DIY Kits are a FINAL SALE.
If you're picking up your plants, please take a moment to inspect your order to ensure that everything is correct and that you're happy with the plants. If there is a problem, please let us know immediately.
If you've received your plants via delivery or shipping, please reach out to us via email (firstname.lastname@example.org) with the title, "NOT SATISFIED WITH PURCHASE," along with a brief description. Please include photos of the plant(s) for us to assess, and we will work to resolve the issue.
Accessories such as pots, art, macrame..etc. (in the same condition it was purchased), can be exchanged within 14 days